What Happens After You Get in Touch

We know that inviting someone into your home to talk about a significant renovation is a big step. Here is exactly what to expect when you contact Nuovo Bathrooms — no surprises, no pressure.

We'll call you back
Within one working day of your enquiry, a member of our team will call you for a brief chat — just to understand your project, your rough timescale, and whether we are a good fit for what you need.

Free home consultation
We visit your home at a time that suits you. We look at the space, talk through your ideas, and give you honest, experienced advice on design, layout, and budget. This takes between one and two hours, and there is absolutely no obligation to proceed.

Your bespoke proposal
Following the consultation, we produce a detailed written proposal — design concept, specification, fixed price, and projected timeline. You will have everything you need to make a confident decision.

You decide, in your own time
We do not chase, we do not pressure, and we do not use limited-time offers. When you are ready to go ahead, we will be here. When you are not, that is completely fine too.